Collision Insurance Questions and To Do’s

At Performance Collision St. Catharines, we handle all types of insurance claims and our friendly staff will offer assistance and answer any questions you may have.

We deal directly and electronically with:

• Aviva Canada
• TD Insurance
• Security National
• Meloche Monnex
• CAA Insurance
• RSA Insurance
• Western Assurance
• Unifund Insurance
• Co-operators Insurance
• Cumis Insurance
• Economical Insurance
• Federation Insurance
• Intact Insurance (e-link)
• Belair Direct (e-link)
• Unica Insurance

And we partner with the majority of insurance companies:

• Allstate
• Ayr Farmers Mutual
• BCM Insurance
• Bertie & Clinton
• Brant Mutual
• Caradoc Townsend Mutual
• Cayuga Mutual Insurance
• Certas Insurance
• Chubb
• Claimspro-Hamilton
• Coachman Insurance
• Coast to Coast Services
• Commonwell Mutual
• Coseco Insurance
• Desjardins General Insurance
• Dufferin Mutual
• Echelon Insurance
• Edge Mutual
• Erie Mutual Insurance
• Farmers Mutual
• Federation Insurance
• Gore Mutual
• Guarantee Company
• Hagerty Canada
• Halwell Mutual
• Hamilton Township Mutual
• HB Group
• Heartland Farm Mutual
• Lombard Canada
• Motors Insurance
• North Blenheim Mutual
• North Kent Mutual
• Northbridge Insurance
• Optimum Insurance Company Inc.
• Pafco Insurance
• Peel Mutual Insurance
• Pembridge Insurance Co.
• Personal Insurance
• Portage Mutual Insurance
• Sonnet Insurance

Helpful Tips

1. If you’ve been involved in a collision that may result in a claim, report the accident to the police if anyone is injured or total damages exceed $1,000. Ensure to exchange information with other driver(s).
2. Contact your insurance representative as soon as possible. If you are making a claim against another driver, you should notify him or her as quickly as possible. It’s also a good idea to notify the other driver’s insurance company of the claim yourself.
3. The insured and authorized driver must report and submit a written deposition (claim form) to the insurance company no later than 48 hours after the accident.
4. It is your choice which collision centre you choose to repair your vehicle!

Information To Collect

• Name, phone, address of all drivers, passengers, and witnesses involved in the accident.
• License plate numbers and driver’s license numbers.
• Insurance companies of all drivers involved.
• Registered owners of all cars.
• Year, make, model, and other relevant information of all cars involved.
• Names and badge numbers of police officers and other emergency personnel.
• Photograph and document the accident.
• Remove belongings from your vehicle.

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